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A complaint filed in 2021 with European authorities questioned the practices of the e-commerce company.

Caught by the patrol. E-commerce platform Amazon made changes on Friday to allow its European customers to more easily unsubscribe from its paid service.Prime“. For 49 euros per year, the platform allows users to quickly receive an order, access a catalog of movies and series, or read e-books.

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After a complaint filed last year by the European Bureau of Consumer Associations, the Norwegian Consumer Council and the Atlantic Consumer Dialogue, the European Commission took an interest in the US company’s commercial applications.

A prominent “Cancel” button

In a press release FridayBrussels mentions“Amazon is committed to bringing its cancellation procedures in line with EU consumer protection rules (…) with a button “to cancel“ clearly and indubitably.” The company was accused of non-compliance EU consumer protection rules including the Unfair Commercial Practices Directive“. In other words, Amazon “There were many barriers to unsubscribing, including complex navigation menus, convoluted wording, confusing choices and repeated soft prompts.”

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After negotiations with European authorities, Amazon shifted gears. Although the platform has already started changing the interface for a few months. This one “Now allowing consumers to unsubscribe in two simple steps, using a transparent and visible unsubscribe button,” Emphasis is placed on the administrative structure of the European Union in particular. Didier Reynders, Commissioner for Justice, chance to put points on i: “Consumer platforms (…) can exercise their rights without pressure. One thing is clear, manipulation processes or “user traps” must be prohibited.”

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Tags: the european commission a complaint filed a complaint filed the platform

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Thomas Tuchel loves Amazon’s All or Nothing docs and is ‘open’ to Chelsea following Arsenal, Spurs and Man City

THOMAS TUCHEL loves fly-on-the wall football documentaries — but is in no particular hurry to star in one himself.

After Spurs and Manchester City, Arsenal are the latest Premier League club to let Amazon Prime cameras follow them for a season.

2Tuchel loves the Amazon All or Nothing documentaries so much he's open to letting Chelsea do oneCredit: Getty 2Arsenal are the latest side to take part in the series that documents life behind the scenes at football clubsCredit: Getty

When it was put to Tuchel that a behind-the-scenes series about Chelsea's turbulent 2021-22 campaign would have been TV gold, the Blues boss said with a rueful laugh: "Yes, it would have been.

"We had these discussions many times. They started even in Dortmund and, as you can imagine, in Paris Saint-Germain we had these discussions pretty often.

"Here, as you know, I enjoy it so much that it's purely about football in this building and in this club. It is still one of the biggest joys and why I love it so much to be here.

"To be honest, I watch the football documentaries also because I am curious and I want to see it.

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"I 100 per cent would have watched it as a kid over and over again. But at the same time, I'm not so sure you see everything.

"Maybe it's new times and maybe at some point we will have to be open to it. I'm quite happy I was not asked the question so far — but let's see, we are always open to new ideas."

When Tuchel WAS asked the killer question about whether Chelsea could be contenders for the Premier League title without further signings, he was not exactly talking up his club's credentials.

Ahead of hosting rivals Tottenham this afternoon, the Blues boss said: "I don't want to limit our ambitions artificially at the beginning of August.

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"And I don't want to put pressure on us by putting out any number that we want to reach.

"If you ask me if I feel confident enough that we can win the next match then, yes, I believe we can.

"So we'll prepare to beat Tottenham, which is a big ask at the moment, and which is a big match for us and a tough opponent.

"And then we must go step by step, and this is a luxury that we deserve at the moment. We are in a bit of a delay. This is nobody's fault. It's the reality."

Chelsea's new regime, fronted by chairman Todd Boehly has already spent some £165million on new players this summer.

But it may not be enough to close the gap on champions Manchester City and Liverpool.

Tuchel said: "I gave him a list and it would have been possible to fight straight for the title — but that was a pretty unrealistic list.

"We can play fantasy football! But in the end we need to pay for it, we need to convince players and other clubs to give us their very best players — it's simply not happening.

"But I'm super happy with what we have succeeded with so far.

"Maybe it is finished and we don't do anything else and we fight with this squad.

"If it's not finished, we try to implement further quality and with this further quality, of course, the ambition level rises."

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